Payments: terms and conditions .

1. Prices for our tours are in Russian Rubles but we accept also USD and Euro.

Before we calculated everything in Euro but in 2009 we started to calculate all tours in Russian Rubles. There are many reasons for this, one of them is that most our expenses are in Russian Rubles and we can estimate them more or less because we are here in Russia. We can not estimate exchange rates against Euro or USD. That is why we start stick to Rubles.

We accept payments for our service in Euro or US dollars according to the Central Bank of Russia official current exchange rate

Current rate and calculated cost for our tours are always available on our web site. Also you can use our Currency Calculator

2. Deposit is essential to start real reservation procedures.

Although we keep places in our tours after receiving Application forms we consider a tour really booked only after receiving a deposit. Minimal deposit is 5000 Rubles per person. A deposit may be made by bank wire transfer or by cash transfer (Western Union or MoneyGram). We do not accept cards. We send the link to the page with payment details along with confirmation of reservation after you sign up. Please find the details there.

When we receive any amount in USD or Euro we calculate the amount in Rubles according to current exchange rate.
We inform customers about received amount in foreign currency, date of receiving and calculated amount in Rubles as well as the final balance. Of course customers can send full payment at once.

3. Final payment for Elbrus tours must be received before the tour starts.

A tour must be paid before it starts. The final payment may be done upon arrival in our mountain hotel ( in cash only) or by bank transfer (not later than 10 days before the tour starts, to avoid the situation when you are here but the money still on the way). In case bank wire does not come in time we will require cash payment. If the bank wire comes later on we will refund the cash on the spot.
We can not accept final payment via Western Union because of their rules (it is too much, they will ban us).

4. Some important information.

  • If you pay by bank wire transfer more than 1-2 weeks after our invoice please visit the payment details page again to make sure the payment details are still same and correct. There is a financial crisis and even a big European bank may have problems which may force us to change banks.
  • If your tour is not completely paid in advance you have to pay the balance for your tour upon arrival in cash. If you have uncertainty about the balance ask us beforehand.
  • Russian Rubles is the only currency to pay in all public places: shops, ticket-boxes, cafes. You can exchange money either in the bank office or withdraw Rubles from your card in an ATM. There are no problem to exchange currency or cash cards or traveler checks in Moscow. In Elbrus region one can cash Master and Visa cards only and no any checks. There is a Western Union office in the valley so you can send money beforehand and receive them there upon arrival.
  • Remember: Our prices are fixed in Russian Rubles and only this amount stays same. If the cost in Euro or USD becomes higher in July than it was in February that does not mean we rise prices, that means Euro or USD went down against Ruble.
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